VoIP Phone Services

Incident - Phone registration & calling issues - 26/09

Resuelto

Service stability has continued since fix was applied, with no further occurrences of this issue. Our team are satisfied this issue is resolved.
If you are still experiencing issues, please attempt to turn off and on your phone/SIP device before contacting our support team.
We apologise for any inconvenience caused.

Supervisando solución

A fix has been designed and implemented, and we are seeing service restoration for affected customers.
If you are still experiencing issues, please attempt to power off and on your phone or SIP device.
Our team are monitoring to ensure service stability and restoration.

Problema identificado

The problem has been identified and a fix being worked on to restore service to affected customers.
Updates to follow.

Investigando

Some customers may be experiencing issues with SIP and phone registrations and/or calling.
Our engineers are investigating and updates will be provided as they become available.