VoIP Phone Services
Incident - Phone registration & calling issues - 26/09
Service stability has continued since fix was applied, with no further occurrences of this issue. Our team are satisfied this issue is resolved.
If you are still experiencing issues, please attempt to turn off and on your phone/SIP device before contacting our support team.
We apologise for any inconvenience caused.
A fix has been designed and implemented, and we are seeing service restoration for affected customers.
If you are still experiencing issues, please attempt to power off and on your phone or SIP device.
Our team are monitoring to ensure service stability and restoration.
The problem has been identified and a fix being worked on to restore service to affected customers.
Updates to follow.
Some customers may be experiencing issues with SIP and phone registrations and/or calling.
Our engineers are investigating and updates will be provided as they become available.