Incident - Routing inconsistencies - 08/03 - Status Page

Resolved Mar 8, 2024 8:35 AM NZDT

Incident has been resolved and stable under monitoring.

Monitoring Mar 8, 2024 7:51 AM NZDT

A fix has been implemented which looks to have resolved this issue. Our team are monitoring to ensure resolved.

Investigating Mar 8, 2024 7:22 AM NZDT

Investigations are showing issue appears to be isolated to a single BNG. The team are continuing to investigate and updates will be shared as they become available.

Investigating Mar 8, 2024 7:13 AM NZDT

Some customers may be experiencing inconsistent routing, or abnormal traffic paths to some destinations causing slower connectivity for some connections.
Our team are investigating and will provide updates as they become available.

7 Affected Services:

Services / DSL Internet
Services / UFB Internet
Services / RBI Internet
Services / Fixed Wireless
Services / Rural Wireless Internet
Services / 3G/4G APN
Services / IP Transit