We are now observing normal traffic levels after the DDoS attack against our network tonight.
We are devastated to cause another interruption to our customers with such a recent previous incident, and apologise for the inconvenience caused.
Levels of this attack were the highest we’ve seen consisting of immense volume, hitting every corner of our network.
If you are still experiencing a service disruption, please power cycle your router for 5 minutes before contacting our support team.
Engineers have restored service from this major DDoS attack. Services restoring, engineers continuing to monitor.
We have identified the issue as a large DDoS attack on our core infrastructure.
Network engineers are currently working to mitigate the attack.
A network incident is currently affecting services on our network.
Our network engineering team is investigating as a top priority to restore full service.