Rural Wireless Internet

Incident - Waitohi Rural Wireless - 10/02

Resolved

Incident has been resolved.
If you are still without connectivity, please power down your router for 5 minutes before powering back on.
We apologise for any inconvenience caused.

Monitoring

Faulted equipment has been replaced with a temporary overlay and service has been restored.
Services are under monitoring to ensure stability prior to incident signoff.

Investigating

Engineer is onsite and investigating. Updates to follow as they become available.

Investigating

Spares have been prepared and an engineer has been dispatched to site to investigate.

Investigating

There is currently a loss of service to customers on our rural wireless network in Waitohi, Tōtara Valley, Pleasant Point, Levels and surrounding areas on Vetta WISP services.
Our team are currently investigating and will provide updates as they become available.