chc2 PoP (Vetta CH01)
Incident - Christchurch DC power - 25/08
This incident has now concluded, with all services now in normal operation.
Electricians, engineers and Orion will be continuing planning for future works to be announced in an upcoming maintenance window.
We apologise for the interruption caused, and will communicate updates on the future works and mitigation plans in due course.
All power feeds have now been returned as normal onto UPS-backed power.
Electricians are continuing their remaining works.
Electricians have finished their background works, and will be removing the A-feed bypass within the hour.
This will cause a brief interruption to the A-feed power supply, but no interruption to the B-feed power supply.
Electricians believe the root cause has been identified, but are continuing investigations.
Batteries are continuing to recharge, and we are awaiting full charge before reinstating all power feeds.
Single feeds to racks have been restored between 10-20 minutes ago.
Electricians are on-site and investigating further to isolate root cause.
We apologise for the inconvenience caused.
Unfortunately, power has been lost to site. Engineers are restoring ASAP.
Our engineer is on-site and investigating, awaiting electrical engineers.
UPS A feed has depleted.
Mains power has currently been lost at our Vetta CH01 facility and is on battery power.
Electrical engineers have been paged and en-route due to the generator not being fully serviceable currently.
Possible loss to power feed(s) are possible, however at this stage this is a hazard notification only.