UFB Internet
Incident - South Island connectivity - 07/08
Services continue to remain stable.
If you are without connectivity, please turn off your router & ONT for 10 minutes and power back on before reaching out to our support team for assistance.
We apologise for the inconvenience caused.
Services are now restoring, engineers continue to monitor.
We expect services to be restoring in approximately 30 minutes.
Engineers are continuing to investigate and resolve. Next update on status change.
Due to a datacentre site loss, customers in the South Island will be experiencing a connectivity outage.
Our team are working to resolve as soon as possible, and we apologise for the inconvenience caused.