Incident - Packet loss - 02/05 - Status Page

Resolved May 2, 2024 6:34 AM NZST

Resolution confirmed, normal service has been resumed.

Monitoring May 2, 2024 6:08 AM NZST

Cause has been identified and rectified, engineers are monitoring to ensure resolved.

Investigating May 2, 2024 5:53 AM NZST

Following this mornings maintenance, some customers may be experiencing packet loss on their internet connections, causing instability with loading some websites and content.
Our engineers are investigating to identify the cause and resolve. Updates to follow.

8 Affected Services:

Services / DSL Internet
Services / UFB Internet
Services / RBI Internet
Services / Fixed Wireless
Services / Rural Wireless Internet
Services / 3G/4G APN
Services / VoIP Phone Services
Services / Enterprise Cloud