UFB Internet
Incident - IPoE/DHCP Authentication - 26/03
No further occurrences of this issue have been identified, with all services stable.
Engineers will be making modifications to the identified root cause to ensure this doesn’t reoccur.
This issue has been resolved and we are monitoring for further impacts.
Engineers believe root cause has been identified and a plan developed to resolve/mitigate.
Some users may be experiencing issues bringing online connections utilising IPoE/DHCP authentication.
PPPoE authentication is unaffected.
Engineers are investigating as a top priority and updates to follow.