Incident - Connectivity Disruption - 08/02 - Status Page

Resolved Feb 8, 2024 2:15 PM NZDT

Services and connectivity have continued to remain stable under monitoring and this incident is now resolved.
We apologise for any inconvenience caused.

Monitoring Feb 8, 2024 1:50 PM NZDT

Connectivity has been restored and our teams are continuing to monitor for any further impacts.

Problem Identified Feb 8, 2024 1:35 PM NZDT

Core connectivity automatically restored approximately 3 minutes after incident start.
International connectivity to some destinations may be interrupted and is under investigation.
Updates to follow.

Investigating Feb 8, 2024 1:24 PM NZDT

Some customers may be experiencing an interruption to connectivity.
We apologise for the inconvenience. Engineers are investigating. Updates to follow.

10 Affected Services:

Services / DSL Internet
Services / UFB Internet
Services / RBI Internet
Services / Fixed Wireless
Services / Rural Wireless Internet
Services / 3G/4G APN
Services / VoIP Phone Services
Services / Web Hosting
Services / Enterprise Cloud
Services / IP Transit