Maintenance has been completed successfully.
If you are without connectivity, please first turn off your router for 2-3 minutes before powering back on, and ensure your router is configured for the correct VLAN untagged/tagged setup as per your service configuration, before reaching out to our team.
Due to a Northpower systems issue, the time window for this maintenance has been changed to 2AM-8AM.
We apologise for the short prior notification.
To increase capacity for Northpower UFB services, we will be performing a migration of all services to our new handover, being completed across two early mornings (14th Feb & 15th Feb).
During the period of 5am-8am on these days, your Northpower UFB connection will experience a brief disruption as it is migrated to our new handover.
Note this maintenance only impacts Whangārei UFB connections on the Northpower fibre network.