Maintenance - New network circuit migrations - 08/02

Ended
Resolved

Maintenance has been completed.
If you are experiencing issues with your service, please power cycle your router and wait 2-3 minutes before reaching out to our team.

Began
Maintenance Planned

Following prior maintenance and successful completion of the preperation of changes for our new network, this maintenance window will have us perform changes to the network to bring our new network into service for specific customer circuits. This will involve changes to public route advertisements for specific subnets and changes to internal routing and connectivity to specific BNGs, including those customers connected to:

  • ae1-akl.havm (xDSL Nationwide & North Island UFB)
  • ae2-akl.havm (Fixed Wireless & RBI Nationwide)
  • ae3-akl.havm (North Island UFB)
  • ae4-akl.havm (North Island UFB)
  • ae1-na1akl2 (xDSL Nationwide & North Island UFB)
  • ae1-wti1 (Rural Wireless)
  • ae1-chc.havm (South Island UFB)
  • ae2-chc.havm (South Island UFB)
  • ae1-chc4 (South Island UFB)

While this maintenance is taking place, customers homed on these BNGs can expect some connectivity interruptions and less preferable traffic paths while routing is moved across to the new network.

5 Affected Services: