Incident - Old network routing - 24/01


Services have remained stable under monitoring and this incident is resolved.
Work is being included in next weeks planned maintenance to be announced shortly to increase stability in the old/existing network while services continue to be migrated to our new network.
We apologise for any inconvenience caused.


Services have now been restored and engineers are continuing to monitor.
If you were impacted and are without connectivity, please turn off your router for 5 minutes before powering back on.

Problem Identified

Engineers have located the source of thos disruption and are implementing a fix.
We estimate at this time full service restoration on approximately 30 minutes.
We apologise for this interruption to impacted customers.


Some customers on our existing/old network may be experiencing an interruption to connectivity due to a routing issue.
Our engineers are investigating and monitoring restoration. Updates to follow on status change.

10 Affected Services: