Incident - Interrupted Connectivity - 05/04
Network has continued to remain stable while under observation by NOC.
Apologies for any interruption experienced to our customers as a result of this incident.
If you are continuing to experience connectivity issues, please attempt to turn off your router for 2-3 minutes before turning back on.
Engineers have rectified the further impacts detected and are continuing to monitor the network for continued stability.
Engineers are observing some further connectivity impacts as a result of this incident and are continuing to investigate.
Route re-propagation has completed and network has remained stable for last ~20 minutes.
Engineers continuing to keep under observation to ensure stability.
An event has caused a full route re-propagation event amongst our core route reflectors.
Re-propagation is proceeding, however is causing high load on core devices. Our team are continuing to monitor this process. While underway, customers may be experiencing interrupted connectivity, non-optimal paths and packet loss.
Our NOC team is fully engaged and is working on this incident.
Some customers may be experiencing intermittent issues with connectivity.
Our team are investigating and updates will follow.
- Services / DSL Internet
- Services / UFB Internet
- Services / RBI Internet
- Services / Fixed Wireless
- Services / Rural Wireless Internet
- Services / 3G/4G APN
- Services / IP Transit