All impacted VPS’s on hv2-162g have now been restored to alternate hypervisors.
We apologise for the delay in bringing this incident through to resolution. Unfortunately the power incident overnight impacted many hardware components within this sector which impeded our engineers ability for what would ordinarily have been a streamlined restoration.
Engineers are continuing to work as diligently and efficiently as possible to restore all remaining customers with impacted VPS servers on this hypervisor.
We apologise for the delay and appreciate your patience while we work through the impacts of this unprecedented power event overnight.
Following on from this mornings power issues at our akl2 facility, hypervisor “hv2-162g” has entered an abnormal state this morning.
VPS Servers hosted on this node will be unavailable while we complete investigations and remedial actions.