Incident - Slow/Interrupted Connectivity
This issue has now been fully resolved and the upstream has opened a TAC case with their network infrastructure vendor.
All routing paths have been reinstated, with some improvements also implemented on routing into Australia.
Network has remained stable since root cause has been determined.
Upstream vendor has identified a bug in their switch stack which a P1 TAC case is now being opened for.
While this is being determined and resolved, customers may see non-preferable traffic paths while we traverse alternate links around the problem.
Investigations have identified an upstream change which has caused an unintended impact to some customers.
Engineers are continuing to work through to resolution. Next update on status change.
Some customers may be experiencing slow or interrupted connectivity to some destinations.
Engineers are actively engaged in investigations. Update on status change.
- Services / DSL Internet
- Services / UFB Internet
- Services / RBI Internet
- Services / Fixed Wireless
- Services / Rural Wireless Internet
- Services / 3G/4G APN
- Services / IP Transit
- Services / Layer 2 Services