Network Incident - 13/09


Full network service has been restored.
If you are continuing to experience a service disruption, please restart your modem/router and wait 5 minutes before contacting support.
We apologise for the inconvenience caused this evening. A full investigation into the events causing this incident and future preventative actions will be completed.

Problem Identified

Network has been restored into a stable state and services are restoring.
Investigations and full remediation is being conducted.


A network incident is currently affecting delivery of services on our network.
Our network engineering team is investigating as a top priority to restore full service.

12 Affected Services: