Engineers are comfortable this issue is resolved. Traffic flows are normal across the network.
We apologise for the disruption this outage has caused to our customers.
A RFO / incident postmortem will be available once investigations have completed. If you would like to receive a copy of this, please email firstname.lastname@example.org.
This incident has been remediated, and connectivity has been restored.
Further investigations & monitoring is continuing. Next update on status change.
We are currently experiencing a network outage incident. Our team is investigating at the highest priority. Updates to follow.