Chorus are completing a batch of ONT upgrades which will affect many UFB customers across our network.
These upgrades are taking place between 1:00am - 6:00am on 18th September. The expected outage is approximately 10 seconds per service, with 100 OLT’s being worked on at each time.
This is a major piece of Chorus work, affecting a total of 311,586 ONTs on the Chorus network.
If you do not have a functioning UFB service after this maintenance window, please try restarting your router & ONT first, and then contact our support team if the problem persists.