Engineers are comfortable and confident with the repair of this network element and service has been stable since last update.
We thank customers for their patience while we worked through this issue.
If you are continuing to experience an outage, please restart your router and waiting up to 5 minutes.
This identified issue has now been repaired.
Engineers will continue to monitor to ensure full resolution.
An engineer has been dispatched to the datacentre in question.
We are currently experiencing a backhaul issue back to our Auckland core.
This will be affecting south island connections as well as some regional north island connections.
Our team is investigating with priority now.