162G Transport Issue

Resolved

This issue is now confirmed resolved. Our team will be conducting maintenance to address the fault identified today.

Monitoring

Services should now be restored. If you are still experiencing issues, please attempt a restart of your router.
Our NOC team are continuing to monitor this situation closely.

Problem Identified

Our team has identified the cause of the fault and remediation is in progress.

Investigating

We are currently aware of transport issues to/from our 162G datacentre PoP. causing packet loss for some customers.
Our engineers are working on this as a top priority.

3 Affected Services: