UFB/RBI Outage

Løst 29. aug 2018 kl. 17:08 NZST

This issue has been resolved, we apologise for the inconvenience this has caused.
For a copy of an incident report, please email support@vetta.online.
If you are continuing to experience issues, please call our team on 0508 4 INTERNET (0508 446 837)
Urgent maintenance may be occurring tonight to resolve the root cause of todays issues, details to follow.

Overvågning 29. aug 2018 kl. 16:43 NZST

Services have been restored and the affected upstream carrier is performing a root cause analysis on todays issues. We are monitoring the situation closely.

Undersøgelse 29. aug 2018 kl. 16:26 NZST

Some UFB services are still experiencing issues.

Overvågning 29. aug 2018 kl. 16:21 NZST

Connectivity has been restored, we are monitoring the situation closely.

Undersøgelse 29. aug 2018 kl. 16:10 NZST

We are experiencing another outage similar to this morning. Our team is investigating with the highest priority.

Løst 29. aug 2018 kl. 11:56 NZST

This issue has been resolved, we apologise for the inconvenience this has caused.
For a copy of an incident report, please email support@vetta.online.
If you are continuing to experience issues, please call our team on 0508 4 INTERNET (0508 446 837)

Overvågning 29. aug 2018 kl. 11:42 NZST

UFB circuits are online and established. We are continuing to monitor the situation closely.

Undersøgelse 29. aug 2018 kl. 11:37 NZST

UFB circuits have dropped offline. Team working on repairing now.

Overvågning 29. aug 2018 kl. 10:46 NZST

UFB services have been restored. We are monitoring the situation closely.

Undersøgelse 29. aug 2018 kl. 10:06 NZST

RBI services have been restored. UFB services are continuing to be resolved.

Undersøgelse 29. aug 2018 kl. 10:01 NZST

One of our upstream carriers is currently experiencing an outage, affecting our UFB and RBI services. The team are aware of the issue and are working on resolving this.