Upstream Connectivity Issue

Resolved Aug 10, 2017 4:26 PM NZST

We are now confident that this issue is resolved. If you are continuing to experience connectivity issues, please call us on 0508 4 INTERNET.

Monitoring Aug 10, 2017 4:07 PM NZST

This issue now appears resolved, we are continuing to monitor the situation closely before we close off this issue.

Assessed Aug 10, 2017 3:53 PM NZST

We are currently experiencing an issue with an upstream network provider causing slowness and issues reaching some websites and internet destinations. The upstream provider is aware of the issue and are working to resolve as a top priority. We will update this issue with updates as they come.